Telephone Service, MCI WorldCom Wireless : no success contacting customer service

Complaints.com received the following e-message on June 27, 2001:

From: persue [Email User]

MCI WorldCom Wireless

Hi Worldcom Wireless, Re acct # 39-00102672 In December 1999 I bought a cell phone and your service for a friend. 18

months later I want to terminate this contract and allow my friend to assume

responsibility for his cell phone. I have tried four times during various times of the day an evening with no

success to reach a customer service rep. I have waited on the line for 3-30

minutes!!! Any company that is unable to provide better service than this

to its customers doesn't deserve the business of its customers. I plan to

tell all of my friends that worldcom wireless can't be reached when you need

them. I would like to terminate this contract in a responsible manner. You are

making that difficult. Please let me hear from you so I don't have to invest more phone time on this. Thank you for your attention. Susan Baydur