Automotive, Volvo - 1997 960 : engine overheated and melted

Complaints.com received the following e-message on June 24, 2001:

From: Cheryl Grabenstein [Email User]

Volvo 960 or S80

These two vehicles have the same engine. My 97 960 severely overheated and

the engine melted during highway driving. There was no indication from any

warning lights or temperature gauges. The car ran as normal until black

smoke the the check engine light came on. By then it was too late. Volvo is refusing to fix my car. The entire engine needs to be replaced.

It is important to note that this happened one day after I spoke to the

Service Manager at the Herb Gordon Dealership where I purchased the car in

Silver Spring, Maryland. I had called because the fan was occasionally

running after the car was turned off. There was no other indication of

malfunction. The car was running as usual and all fluid levels were within

the normal range. Anyone else out there with a 960 or S80 that has had any problem with

overheating, let Volvo and your attorney know. I do not believe that my car

is the only one with this difficulty.