PublicData.com - billing problems - e-mails not replied to

# 18 for July 4, 2003

Complaints.com received the following on July 3, 2003:

From:

RE: PublicData.com - billing problems - e-mails not replied to

PublicData.com. Agreed to 250 searches for $25 per year. They switched us to 200 searches for $9.95 per month without our knowledge. Took us 15 months to notice. Emails went ignored. Drafts continued.

We closed bank account. We billed them for 15months @ 9.95/month=$149.25. They had the gall to bill us again. We sent a nasty email. Of course, they never replied. They had the gall to bill us yet again.