1997 Mercury Grand Marque - 67,000 miles and steering suddenly has problems

# 7 for July 17, 2003

Complaints.com received the following on July 16, 2003:

From: Jhw7628 AT aol.com

RE: 1997 Mercury Grand Marque - 67,000 miles and steering suddenly has problems

Owner 1997 Mercury Grand Marque 2melm75w9vx669768. Vehicle has 67,000 miles suddenly has steering problem where steering wheel has free play about a quarter turn of the steering wheel car darts to left or right difficult to correct.

This problem occurs suddenly then can stop for a long period then return at any time. Called Mercury there is no recall but from my experience others may be having the same problem.

Appreciate any guidance you might give.

John W Waldvogel