First Consumers National Bank - mailed payment in time, but still charged a late payment fee

# 19 for July 17, 2003

Complaints.com received the following on July 16, 2003:

From:

RE: First Consumers National Bank - mailed payment in time, but still charged a late payment fee

My name is Michelle Lee (Email User). I mailed a final payment for my account to First Consumers National Bank on June 23, 2003 and they held the check until July 8, 2003 causing me to have to pay a late fee of $35.00.

This was not the first time that I had to pay a fee that I felt was unfair to this company that was the reason for me closing my account out "improper billing".