Mediacom Digital Cable, West Des Moines, IA - trouble using channel guide and remote control

# 16 for July 17, 2003

Complaints.com received the following on July 16, 2003:

From:

RE: Mediacom Digital Cable, West Des Moines, IA - trouble using channel guide and remote control

I find it anoying the fashion that the digital services operate. in my opinion, they are obviously the result of mediocre programming and a monopolized market so there is no need for a better system.

1. The digital channel guide reverts back to channel

2. IF any button on the remote is pressed at any time OTHER than Guide, Page up, Page down, up, down, or OK. if these are the only buttons used the guide starts back up on the channel you are watching. 2. the reminder window is defaulted to close when it opens. Shouldn't it default to the program that you are being reminded about? 3. the RCA Video jack always sends a signal out so that any auto on features you may have on a stereo or anything, fail to work. I can't believe that i am the only one that finds this lack of thought annoying. Fritz Piepmeier

West Des Moines, IA