Hy-Pro Chemical Corporation - liquid cleaning product not as effective as promised - refund denied

# 9 for July 10, 2003

Complaints.com received the following on July 9, 2003:

From:

RE: Hy-Pro Chemical Corporation - liquid cleaning product not as effective as promised - refund denied

Yes, this happened to me personally. I purchased this product. I have the letter from the Hy-Pro Chemical Corporation stating that they do not honor an agreement made by their sales person. If you would like a copy of this letter and the purchase receipt I will be glad to fax it to you. S. Milazzo

Liquid cleaning product sold by the gallon at 66.00 per gallon promises to clean anything. This product is no better than ammonia or baking soda in my experience. Sales person uses full strength of concentrated product for demonstration.

Sales person states money back guarantee however, Hy-Pro denies this guarantee even with a written request. Please pass on. Sandra Milazzo, Royal Palm Beach, Florida.

Comment On This

If you listen to the Sales Person, They are clearly telling you that it will NOT TAKE OUT SET IN STAINS. If that stain has been on there for even a Few Hours The cleaner Nor anything for that matter will take it out. Only a Pair Of Scissors. We Do NOT use the Product full Strength. If you smell the Gallon it has a Distinct smell Kind or like Windex However the Cleaner in the Bottle is HIGHLY DILUTED so it has almost NO SMELL. THIS Is a CONCENTRATED CLEANER. Please use it accordingly as the Bottle, Gallon Or Brochure asks you too And The cleaner works Just Fine.

Comment On This

I purchased the same product from very eager salespersons. I have to agree that they scamed me. After purchasing, they brought me a box with the gallon container, and a brush took to use and materials. What I did not realize after a period of time, there was a pin sized hole in the plastic container near the bottom. It soon leaked completely out and I may have recovered less than one-quarter of the fluid. The next time they show up at my place, I am calling the police.

Comment On This

BUYER BE WARE !! I too purchase this product. The salesperson sprayed my carpet and lifted a stain, and showed me how the cleaner cleaned permanet black magic marker on a cloth. My husband got ink on his jacket and i use the cleaner to get it off. I scrubbed and scrubbed and remix the solution and scrubbed again and the stain is still there! I beleive what is in the bottle the salesperson uses is very different from the gallon bottles they give you! I have called the number several times and it states that the mailbox is full. I think this is part of their scam so you cannot get your money back. PLEASE DO NOT BUY THIS PRODUCT!!!!! YOU WILL BE OUT OF $74.00!!!