Namesecure.com - phone number not in order for last 4 weeks - no reply to several e-mails

Complaints.com received the following consumer message on July 25, 2002:

From:

RE: Namesecure.com - phone number not in order for last 4 weeks - no reply to several e-mails

This complaint is for Namesecure.com Inc. Their customer support phone number is in not in service for the last 4 weeks and I have sent several emails without any response from them.

This is a matter of inspection and I would like to pay public's attention on it so that trouble may be avoided. Thanks

Comment On This

I have been having the same issue - they pulled two of my sites from hosting when my credit card changed - this was 6 months ago.

I tried emailing them repeatedly with no reply.

I now want to transfer my domains to another host and they are not responding to my requests to transfer.

I cannot find any phone number to call them.

I have been their customer for 5 years+ but now am VERY unhappy with namesecure.com

Comment On This

Namesecure -- horrible customer service, no phone number, my website has been paid for and still doesn't show up. Business website cannot be accessed and they don't offer explanations or any solutions in their emails. I have been trying to get them to fix this for weeks now. Major ad campaign promoting our site is basically ruined. Nov. 2007