All My Sons Moving & Storage of Sacramento, West Sacramento, CA - poor moving experience

Complaints.com received the following consumer message on July 22, 2002:

From: Kenneth Adkins [9826JA AT email.msn.com]

RE: All My Sons Moving & Storage of Sacramento, West Sacramento, CA - poor moving experience

Thank You for your reply. I apologize for the Delay.

All My Sons Moving & Storage of Sacramento

545 Jefferson Blvd. Suite 8

West Sacramento Ca 95605

(916) 991-6000.

Also please note as of today I have not received my monthly Statement. I was told they go out on the 15th of the Month. I'll keep you posted.

Sincerely,

Davina Mendez

On June 24, 2002 I contacted All my sons moving and storage. I had a emergency move out situation. I was quoted $85. per Hour for the truck and 2 Men. The move was scheduled for June 26, 2002 @8:00-9:00 am.

The movers arrived @ 8:15am. They loaded up the truck.

They had to Inventory all my belongings a time consuming task.. a total of 4 hours. ok. then the drive one hour Puc Regulated charged for 2 hours. (no Problem). I then waited a half an hour (time I don't think I should have to pay for. (but thats besides the point.) After all my Belonging were loaded up on the truck. He tells me the cost is $1370. I said what I was quoted $85.00 per Hour. and $45. for storage when I asked are there any other hidden charges the reply was no.

Then they claim it takes 4 hours to unload the truck. I replied no way the movers were sitting around

why you were doing the inventory. I then signed the written estimate and decided to settle the cost issue later. On June 26, 2002 I called the Moving Company stating I needed my paperwork because there Contractor Ron Esta did Not give me any papers stating he did not know which copy to Give me. I called numerous times asking for my paperwork.

They are in the mail. I'll send them again. (bad attitude) in the mean time I'm freaking out. Finally On July 8, 2002 I go over to the warehouse. Not an easy task as I Do not have Transportation. In they warehouse is my Sofa. I could not Believe it. This company is a nightmare.

They are also trying to hit my up with a $255. service charge for moving my stuff into storage on top of the Hourly rate. I feel the move should cost no more than the 8 hours @ $85. per Hour.= $680. and the 1st months storage of $135.00 for a total cost of $815.00 . Just wanted everyone to know Do Not Trust this Company.

Davina Mendez

Comment On This

always read the fine print, always get an in home estimate, check with the Better Business Bureau prior to the move, get an estimate in WRITING!...do your research. Are you gonna buy a car sight unseen without kicking the tires and/or taking it for a test drive? you probably low-balled how much stuff you had which is why you got the estimate you did.....have some accountability for what you may have done wrong in the pre-move experience. i have moved with multiple moving companies in my day and have gotten screwed a couple of times. kinda learned the hard way. also check out www.protectyourmove.gov as well. great website! i have moved with ALL MY SONS 3 times and it has been a seamless transition every time due to proper planning and pre-emptive problem solving. hope your next move goes better for you......good luck.