Yashica Zoomate 115 - film door broken - repair center won't fix under warranty - hinge just broke unexpectedly

Complaints.com received the following consumer message on July 13, 2002:

From:

RE: Yashica Zoomate 115 - film door broken - repair center won't fix under warranty - hinge just broke unexpectedly

Dear Sir/Madam:

The film door on the subject camera - Yashica Zoomate 115 - fractured right at the hinge and the authorized repair center will not repair the camera under the warranty. It appears to me that the hinge pin is imbedded in a very thin section of material.

There was no droppage or force applied to the camera. There are no impact marks on the camera. The hinge just broke unexpectedly. Looks like a bad design as the material around the hinge pin is too thin.

I understand that this camera has a bad repair record, and I am requesting that it be repaired free of charge or that I be given an equivalent camera.

The Camera was submitted for repair to:

Dodd Camera and Video

2077 East 30th St.

Cleveland, Ohio 44115

TEL 216-361-6809

FAX 216-361-6819

Repair No. ao 03747

Estimated cost to repair is $142.10

Sincerely,

James Opatrny

Bay Village, Ohio 44140