Company: non receipt of rebate from prime peripherals

Category: Other

Complaints.com received the following follow-up e-mail (to the original complaint) on July 27, 2001:

From:

RE: non receipt of rebate from prime peripherals

Hi

I am writing a rejoinder to my earlier complaint as

below.

I received my mail-in rebate yesterday,

coincidentently the very day i posted my complaint on

your site.

Hence would be obliged if you could retract the

complaint or post this as a rejoinder.

thanking you

Complaints.com received the following e-message on July 26, 2001:

From:

RE: non receipt of rebate from prime peripherals

I purchased CDRs from office max with mail in rebate option about 5 months back and mailed in the rebate at that time. Unfortunately till now , about 5 months later, i have not received the mail-in rebate. Prime peripherals does not respond to any emails sent to them and the agent that handles the rebate, rebatehq, is impossible to contact as the phone is busy continuously and their web site is flawed so that it does not allow anyone to send in emails. I would strongly recommend to one and all to stay away from any products of Prime Peripherals. If they cannot honor a mail-in rebate do you think they would ever stand behind their product?? Cyrus Irani