My cell phone still not activated On Wednesday I called to check why my phone wasn't working so customer - MCI WorldCom poor customer service help

Posted on Saturday, July 21st, 2001 at 6:04pm CDT by a66de67a

Company: My cell phone still not activated On Wednesday I called to check why my phone wasn't working so customer

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MCI worldcom cellular service

MCI WorldCom

From: Anonymous

Date: Friday, July 20, 2001 06:04 PM What kind of help is this. Thank you for your recent E-mail to WorldCom Wireless. I do apologixe, but your market hasnt generated a bill and the phone was programmed Wednesday, but like the agent stated, it is going to take another 48 hours not including the weekend. We appreciate your business and look forward to supporting all of your wireless needs. Sincerely,

WorldCom Wireless Customer Service TRACKING NUMBER: A00000150453-00000600186 -----Original Message-----

From: COMPLAINTS.COM_FORM_MAIL_75494#

Sent: 20 Jul 01 06:13:37

To: COMPLAINTS.COM_FORM_MAIL_23233#

Cc:

Subject: Re: My cell phone still not activated On Wednesday I called to check why my phone wasn't working so customer

service told me that the number 302-690-0004 was under someone else's name

so they assigned me a new one. Here is the new number that they gave me 48

hours ago 302-740-7467 confirmation # 162-0591. I was told on the phone that

the cell phone would be activated in 48 hours. I called today and know I

was told that it will be activated in another 48 to 72 hours not including

the weekend. I was told the same thing on July 5, 2001. Also am I going to

get a phone bill for this month.

----- Original Message -----

From:

To:

Sent: Wednesday, July 18, 2001 1:51 PM

Subject: Re: My cell phone still not activated

Thank you for your recent E-mail to WorldCom Wireless.

I do apologize for the inconvenience. It is still in the process of the

new number being activated.

We appreciate your business and look forward to supporting all of your

wireless needs.

Sincerely,

WorldCom Wireless Customer Service

TRACKING NUMBER: A00000150453-00000491879

-----Original Message-----

From: COMPLAINTS.COM_FORM_MAIL_75494#

Sent: 18 Jul 01 04:37:22

To: COMPLAINTS.COM_FORM_MAIL_75495#

Cc:

Subject: My cell phone still not activated

I got this cell phone on June 27, 2001 and the same day I got I had

to change the number because the area code was wrong. I've been waiting ever

since. I call to technical support but they tell me that the number will be

Actifed in 24 to 48 hrs every time I call. Here is the original number to

the cell phone it is 609-217-2113. This is the new cell phone number that

customer service gave me 302-690-0004 here is the confirmation number to

that change(1510800). I just want to know how long does it actually take.

Here is the order# 1250897.

10410043335

Thank You.


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