Car Rental - Saban's rent-a-car, Phoenix, AZ bad business dealings

Saban's rent-a-car

Car Rental Agencies, Other

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Date: Saturday, July 14, 2001 11:53 AM Saban's rent-a-car is a local Phoenix car rental business that has a reputation for bad business dealings. I was recently involved in an automobile accident with a young man who was in a Saban's rental car. In Arizona, the owner, not the driver, is financially liable for damages caused in an accident. After freely admitting that they were responsible to take care of my damages, they refused to provide me with a rental car. You would think this would have been the easiest thing for them to do. They promised several times to send someone out to do an estimate on my car, and no one ever showed up. They delayed and procrastinated until I gave up and turned everything over to my own insurance company.

My insurance had to handle everything and sue Saban's to recover. They get away with this because they are "self-insured" and there was no insurance company to deal with directly. This business takes pride in the fact that it rents to "Anyone". If you're under 21 and don't have a credit card, this is the business that will rent to you. They won't, however, deal fairly with you if there is ever a problem. Don't do business with these people.

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Boy did i just get ripped off by Sabans as well. I rented a car from them with the assumption that it was only 99.oo for the week. that is what was explained to me and they swiftly took my 300.00 as a deposit. The car was'nt in the best condition, ran rough, and there was only an eigth of a tank of gas in it. when i took the car back after 1 week, I was charged 280.00 for the renta! I was charged more because I didn't use a credit or debit card, charged a cleaning fee and the car wasn't even dirty when I returned it. I was charged 16.95 per day for their insurance when i had my own that covers rentals. The taxes were ridiculous, and the sales agent refused to accept any responsibility for ripping me off and told me to deal with someone else in another office. please, if anyone out there is looking to rent a car without a credit or debit card, don't go to sabans

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will anyone out there who has has bad dealings with these people please get in touch with me via email? ljmcadoo AT bryancave.com. Can you say, "class action"?

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I rented a car from this company at $29.95 per day. When I rented the vehicle they crossed out the $29.95 rate and put $39.95. Can you believe that. Right in my face! He told me i had a $39.95 rate vehicle. All their cars are very old and smell like smoke. They also added a cleaning and maintance fee of $13.95. I rented the car for one day (19hrs) I did not have any items in the car or food. The total rental came out to $89.00! The location is run down and so is the staff. I warn you! Do not do business with this company. I did some research on this company and the operate under the name A Able car Rental too. Also the have bad reports at www.ripoffreport.com.

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I rented a vehicle from them for 3 days. When I took the vehicle, they didn't put how many miles it had on it when I left in the contract, it was a $99 a day rental. For day, NOT for miles. Upon returning the vehicle, they tried to say that I drove it more than 2000 miles and owed them $1900! When I refused to pay and told them that if they charged it to my bank I would have the payment cancelled, the OWNER began to threaten and curse at me! He made several very crude remarks about me and my husband. He locked my husband and I out of the building and refused to speak to me, saying that he was filing felony charges for nonpayment. He has already taken $800 out of my bank account. This is the most unprofessional, rude, vulgar, and dishonest establishment I have EVER done business with, and I will NEVER return. I have already hired a lawyer and am working on a civil suit. I have also contacted the local news. I highly discourage usage of this company. Enterprise is who I use now, and they are much better!