Phibbs' Yamaha / Kawasaki - Automotive Repair & Maintenance - Phibbs' Yamaha / Kawasaki, Albany, NY poor service with repair

Posted on Friday, July 13th, 2001 at 3:50pm CDT by e61ec0c9

Product: Auto Repair & Maintenance

Company: Phibbs' Yamaha / Kawasaki

Location: ALBANY, NY, US

Category: Stores, Shopping

I spoke to Bruce at the service shop for 4 days in a row setting up the delivery of my Vulcan 1500 Classic to be repaired. It had some factory service work to be done. The 4th day, we even set up that I would pay for the overnight cost of shipping the parts in to his shop.

All was great with a 2 week completion date until he called and said that he had done some investigation that day and now he wasn't going to touch the bike until the late fall. After questioning him, he stated that they do not do motor work during the summer and that in no way was he going to touch it. He did not care about anything he had promised and told me to F*** off and then hung up. This is not a place to go for your work at all. I am a member of VROC and at 45 members in New York alone, this was a bad decision on his part. Clint


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