Checkerd Flag Honda, 6541 Virginia Beach, VA 23502 - Honda Accord Parts non-delivery

# 10 for January 23, 2002

Complaints.com received the following e-message on January 22, 2002:

From: Snt Shen [Email User]

Checkerd Flag Honda, 6541 Virginia Beach, VA 23502 - Honda Accord Parts non-delivery

My 98 Honda Accord V6 started to have a warning light on more than a month ago. I took it to the dealership: Checkerd Flag Honda, 6541 Virginia Beach, VA 23502 They said that they did not have the part and immediately placed the part on order. It was Dec. 15,

2001. I still have not got the part and the car is starting to run with noise and sluggishness. I have called the dealership several times and Honda's own number 800-999-1009 two times. I still have not

got the part. I was told that I could continue to drive and just had to wait for the part. What is Honda doing? What is your reputation and responsibility to customers? What happens when my car really breaks down, or seriously damaged? Get the part for me quick! VIN: 1HGCG1654WA029877 Nei Shen