Complaints.com - publicize and read consumer complaints

Gain leverage to help solve your complaints. Complaints.com pages are ranked high with search engines and directories. Complaints.com is the the first search result for the term "complaints" in Google, for example. Complaints posted to Complaints.com are picked up quickly by the search engines and have highly-ranked search result listings. Often, a single complaint posted to Complaints.com about a business appears higher in the search result rankings than the home page of the business that is the subject of that complaint. Posting complaints to Complaints.com helps get the word out on your complaint and helps businesses take notice of your complaint!

To post a complaint: click on the "Type" a complaint link on the Complaints.com home page. Fill out the form. Type the word at the bottom of the form (proving you are an actual human, not a bot of some sort). The next page will ask you to agree to the Terms/Privacy conditions by checking the box and clicking accept. (all info, other than what you type in the body of your message, is kept private!). Then you will receive an email confirmation. Be sure to include your real email address under the Your Info section of the complaint form! Otherwise we can't send you the email confirmation. Once you get it, the email contains two links: Edit and Post. You can click on the Edit link and just double check everything, if you want. Or you can just click on the POST link. You must click on the post link to post your message live to Complaints.com. After doing that, in about 20 minutes, you will receive a second e-mail confirming that your message is posted to Complaints.com and this email contains the exact URL (web page location) of your posted message. This email also tells you how to DELETE your complaint altogether: send email to admin@complaints.com with the instruction to delete your message and give the message number assigned to you. The number is referenced in the first, email verification email and the second, posted live confirmation message. That's about it! Anyone that posts a complaint has complete control over his or her own message. A message author can edit or delete his or her own message at any time.

Or, you can email us your complaint, by clicking on the "Email" link on the Complaints.com home page. That's fine too. If you do that, you will receive a confirmation email in which you must click on the POST link for your message to get posted. You will also receive a confirmation that your message is live, and you are given the exact location (URL) of your message on Complaints.com. You can, of course, edit and / or delete your message at any time, Save both emails that we send you. The first email you can use to edit your message at any time. The second email explains how to DELETE your message: send an email to admin@complaints.com with instruction to delete your message and give the message number assigned to your message (this number is referenced in both emails that we send you).

For posting Business Replies, it can either be Typed or Emailed and the email verification process and message going live confirmation process is the same. A business that wants to Type a business reply (preferred) should go to the web page that the business reply should be posted to (the page of the subject consumer complaint) and click on Business: Post a Reply link and fill out the form.

Complaints.com:

Post your complaints for public view.

Learn from other consumer complaints.

Read actual consumer experiences.

Share your own personal consumer experiences.

Check to see how a business is performing, treating customers.

Help other consumers avoid the same problems that you have experienced personally.

Consumers and businesses (all message authors) are responsible, legally and otherwise, for all messages posted to Complaints.com for public view. If a message author writes something that isn't true, the message is still posted to Complaints.com for public view. Complaints.com does not edit or censor posted messages.

Complaints.com is NOT responsible for the validity and any possible consequences of that message. See our Terms/Privacy page for more information.

Help Yourself

Your complaints are posted for PUBLIC VIEW

The complaints are indexed by Google and Yahoo and other search engines.

If the business is "Web aware" the business might LOOK TO CONTACT YOU.

Giving you MORE LEVERAGE to help solve your complaints.

Help Yourself using Complaints.com

• Conduct Consumer Product & Service Research
• Gives you important product & service information, helping you make better-informed purchase decisions
• Send your complaints to businesses
• You provide the business e-mail address in the body of your message, and instruct Complaints.com to forward the message to the business e-mail address you provided.
• The business is e-mailed your complaints are posted for PUBLIC VIEW - including the name and e-mail address of the message sender. Giving MORE LEVERAGE to help solve your complaints

Note: If you don't provide the e-mail address for the business, on the complaint posting form, and click the box "notify the business of the complaint posting" the business is NOT e-mailed that your complaint was posted to Complaints.com.

Help Other Consumers using Complaints.com

• Help others avoid the same pitfalls by posting your complaints to the Complaints.com database.
• You are contributing to our growing database of consumer information about products and services, and helping other consumers conduct consumer product research - helping other consumers make better informed purchase decisions

Complaint Posting Guidelines - for Consumers:

1. COMPLAINTS SHOULD DESCRIBE AN ACTUAL, FIRST HAND EXPERIENCE OF A CONSUMER.
2. COMPLAINTS SHOULD BE WRITTEN BY THE CONSUMER THAT HAD THE EXPERIENCE.
3. COMPLAINTS SHOULD BE SUITABLE FOR A GENERAL FAMILY AUDIENCE.
4. COMPLAINTS SHOULD BE CONSTRUCTIVE IN NATURE, SEEKING A POSITIVE RESULT OR COMMUNICATION.
5. COMPLAINTS SHOULD INDICATE A DESIRED OUTCOME.

Complaints.com Site Purpose:

Complaints.com tries to achieve, but makes no guarantees about the following:

Complaints.com helps consumers make better-informed purchase decisions. Complaints.com helps consumers get better customer service from product manufacturers and service providers.

Complaints.com helps businesses provide better service to consumers, and helps businesses improve products and services.