Silkies pantyhose - HCI Direct - received and billed for unwanted and unordered pantyhose - received letter from RMCB collection agency

Complaints.com received the following business reply on March 6, 2003:

From: CS - Comments [Email User]

RE: Unsolicited Pantyhose

Good morning, We are in receipt of your message to Complaints.com and are currently investigating the matter. You will be hearing from us via US mail within the next two weeks. Meanwhile, we have closed the account and you may disregard the billing. Lorraine,

Silkies Customer Service

Complaints.com received the following consumer message on February 26, 2003:

From: James and Linda Brandow [Email User]

RE: Silkies pantyhose - HCI Direct - received and billed for unwanted and unordered pantyhose - received letter from RMCB collection agency

To Silkies and HCI Direct c/o complaints.com: During the latter part of 2002, I received a package of 3 Silkies pantyhose along with a bill. I did not request this product and do not consider this bill valid . In fact, as I have seen from the number of complaints against HCI Direct on the Internet this scam has been perpetrated against quite a number of people. Recently, my bill was even forwarded to a collection company (RMCB) who I hold equally responsible for the perpetration of this fraudulent scheme. At this time I want any and all accounts that have been assigned to me to be closed. In addition, I want my personal information removed from your records - including your mailing list. For your reference the account number that HCI Direct assigned to me is #1005486191#. If you expect the unsolicited product to be returned, then I will require a copy of the original request validating this transaction. If I do not receive such proof within the reasonable timeframe of 7 business days, the unsolicited product will be thrown away. In addition, I demand that you immediately notify your collection agency (RMCB) that my account has been closed and that there is no balance outstanding. I also expect to receive from HCI Direct and/or Silkies a reply to this email indicating that all of my concerns have been addressed. If I do not receive a confirmation by March 15, 2003, I will inform my local Better Business Bureau and Post Master of the mail fraud in which your company appears to be engaged. complaints.com: Please send this complaint on to Email User and post it to your database.