HCI Direct / Silkies - received 3 pair of Silkies that did not order and don't want

Complaints.com received the following business reply on March 5, 2003:

From: CS - Comments [Email User]

RE: Silkies

Good morning, In order to assist you, we would need to have either your account number or the complete name/address as it appears on the billing you received. Please reply directly to this message with that information so we can access your account. Lorraine,

Silkies Customer Service

Complaints.com received the following consumer message on February 25, 2003:

From: gwlang [Email User]

RE: HCI Direct / Silkies - received 3 pair of Silkies that did not order and don't want I have received many offers of free hose & I finally gave in & sent for a pair. Today I received 3pr. that I did not order. I have worn your hose for many years & wouldn't wear any other but I don't need so many on hand & have told you before that I will order some when needed.

Tomorrow the ones sent will be in the mail back to you & I will order more when needed as they are the best I have ever had.

Thank you very much. Sincerely,

Mrs. George F. Langley

(Winona)