Experian Credit Bureau - won't investigate discrepancies, despite request

Posted on Thursday, February 21st, 2002 at 12:00am CST by d9d4c754

Company: Experian Credit Bureau - won't investigate discrepancies, despite request

Category: Other

# 3 for February 21, 2002

Complaints.com received the following e-message on February 20, 2002:

From: Phyllis Kennebrew [COMPLAINTS.COM_FORM_MAIL_21149#]

Experian Credit Bureau - won't investigate discrepancies, despite request

www.Experian.com In November 2001, Experian was notified about discrepancies on CBR. After they refused to respond to me, I obtained a Power of Attorney and signed an Affidavit having another company source assist me in getting the discrepancies investigated.

To date, Experian has refused to respond, refused to investigate and refused to delete the inaccuracies, although the Fair Credit Reporting Act (an actual law to protect consumers) states they are mandated to do so. Vendors pay the Credit Bureaus to report information on the consumer....If the information is incorrect and causes your credit rating to be less favorable, this allows the same vendors to charge you higher interest rates (More money for the vendor). Conspiracy here.

The Federal Trade Commission is overwhelmed with online complaints as is, so is in no dire rush to come to the consumer's aid. Experian is not and does not do business in the best interest of consumers-it gets paid by creditors/vendors and makes a good profit of it. The creditors are getting paid by charging consumers higher interest rates based on inaccurate info on CBRs being reported by Experian. All I want is my credit report discrepancies either investigated (by law) and removed, or investigated and corrected (as allowed by law). Phyllis Kennebrew Consumer


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