Homeland Housewares - Magic Bullet

Homeland Housewares - Magic Bullet

October 14, 2006

Enclosed is the final contact that I had with Homeland Housewares (maker of The Magic Bullet). I have never had a response. Sent to

Email User

I received a Magic Bullet as a gift last Christmas. I've enjoyed using it until recently when a small plastic wheel on the base of the Magic Bullet broke completely in half. I've enclosed a photo. When I notified you last week, you informed me that this small plastic wheel would cost me almost $40.00 to replace!!!! This is outrageous. I don't need the entire base. Because of this, I will vigorously discourage anyone from purchasing the Magic Bullet. I had planned on giving each of my 3 daughters the Magic Bullet for Christmas this year. As a result of this experience, I'll advise them to continue using their blenders as I will. As a store manager, I am aware that if a customer is happy, they will tell a few friends of their satisfaction BUT if a customer is unhappy they will tell whoever will listen--friends AND strangers. I'm sure our local newspaper will be interested in this as well. You know where I stand on this issue. If you care to respond, I can be reached at the following number.

Regina

Comment On This

I also had the exact same thing happen. We barely used the thing for years, but when my wife got pregnant, she was making herself shakes almost daily and the magic bullet was a convenient way to make an individual shake.

After about a month of this, the plastic wheel (which obviously just slides down on top of the base) broke in half. It is an inferior system since you must press down on this piece of plastic that has no real support.

This is an inferior product that I would not recommend to anyone... Ever! But what can you expect from tv products. They usually just plain suck!

Comment On This

HI THERE, SAY NO TO THE MAGIC BULLET. THEY AUTOMATICALLY SEND YOU A "BOOST" EVERY 60 DAYS. UNLESS YOU CANCEL OUT , YOU CAN NOT SENT THE ITEM BACK FOR A REFUND. THEREFORE I WILL TELL EVERY ONE THAT I SPEAK WITH ABOOUT THERE SERVICE AND NOT TO BUY THE MAGIC BULLET.

Comment On This

Same thing happened to me tonight. had this for just over 6 months and the wheel in the center broken in 2. Id rather throw this thing away and use a real blender than pay 40 buck for another inferior part