Dell service

Dell service

October 14, 2006

Steve said: Simply the worst service experience ever. Dell service reminds me of cable company service. The cost $39 plus tax = $41. The help ZERO. For this cost the service rep told me; too bad our advance tech support team is off for the weekend. They will have to call me back on Monday or Tuesday. Weekends; this is a 24/7/365 world. There are no weekends. I don't mind paying the small fee; except I want service when I need service. Not when it's available by dell's standards. Business model with potential + Zero Thought = Detrimental results! October 14, 2006 11:24 AM