Monitronics - Dallas, Texas

Posted on Monday, October 2nd, 2006 at 12:00am CDT by cf43d93e

Company: Monitronics - Dallas, Texas

Category: Other

Monitronics - Dallas, Texas

October 1, 2006

Offered extremely poor customer service. Representatives refused to respond to correspondence timely and appropriately. Instead, they suggested contacting departments that had nothing to do with the concern, overcharged for services not rendered, and avoided solving the problem by taking you through red tape. Representatives were not knowledgeable and were corrected regarding erroneous information that was being provided.

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