Eddie Bauer on line store

Eddie Bauer on line store

March 7, 2006

I recently purchased 3 pair of jeans from the Eddie Bauer on line store I ordered the same Jean in three different colors I received three different type of jeans in three different sizes On there invoice it indicates that you can return items to a local store in the US I go to my local Eddie Bauer and they wont take them back They call customer service for me and customer service says that it is the policy of the store that I have to return them in the mail so much for their claim that I can return them to a store and one of the reasons for the return is that you received the wrong merchandise So I figured out that their true policy is to make it as difficult as possible to return hoping you won't. They have just lost me as a customer and I am emailing this to as many friends and relatives that I have Hopefully they will not shop Eddie Bauer . Obviously our time means nothing.

Michael

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