United Airlines is my complaint!

United Airlines is my complaint!

June 28, 2006

I was kind enough to bump off a flight that United Airlines had overbooked. I sat in the airport quite a few hours waiting for the next flight. I have not used my voucher yet and now we have an emergency where I need to use it. When I agreed to be bumped I did not know about the ticket until after I bumped for them or the 14 days waiting period to use this voucher. Now United is telling me that they can not make an exception! Oh, but I can buy an emergency ticket for under $500.00. I don’t think that they will ever have to worry. I will never fly this airline again. I work for a company which employees 4,000 employees which we have used United Airlines as our main airline (after I talked them into it because they had better connections than Delta). Well Delta here we come again! I have called the reservation line (1-800-864-8331) they said they could not reserve a seat for 14 days, they transferred me (after putting me on hold and disconnecting me 3 times) to customer relations (1-877-228-1327). Customer relations then told me that the reservations line could make an exception. When calling reservations back again and informing them of this they would not budge. Well no wonder airlines are going broke. With this kind of service who wants to use them? What ever happened to the old saying “One kind deed deserves another?” I think it went out the window with all the jobs of the American People. Melanie P.O. Box 685 Havre, MT 59501 Click this link to e-mail the message author: Email User