Casey Honda - Car & Car Loan

Posted on Tuesday, June 27th, 2006 at 12:00am CDT by c5ad3544

Product: Car & Car Loan

Company: Casey Honda

Location: Rt 17
NEWPORT NEWS, VA, US

Category: Stores, Shopping

I purchased a 99 Toyota Corolla from Casey in 2003. Casey Finance held my loan which was agreed to be 36 months, 2x month. Even at first I had a problem with the 2x month payments and requested that be changed to the traditional monthly payment. The Finance Office @ Casey informed me this wouldn't be a problem and I would be able to change it after the first payment was made. The night we actually purchased our car we could not drive it home because there was no key, So Casey owed us a key, rugs, a bottle of touch-up paint and a wash. We never received any of these items because they were placed on a "We Owe" sheet that was kept by the selling agent who was promptly fired either that week or the next and apparently didn't leave any of his paperwork behind. We could show no proof of them owing us these things, so they did not owe them to us. We had to return 6 times to sign and re-sign our contracts, on which the interest rates kept getting progressively worse and the car price would go down slightly to make up for it, but somewhere in all of those contracts we lost our 36 month agreement and it ended up being some kind of "open-ended" loan (direct quote from a Casey Finance Officer) on which you pay until you no longer owe. Which leads me into Casey Finance (Their bank). After my first payment, I asked when I would be able to switch to monthly, as was discussed, and the finance division's response was "if you get paid 2x month, you pay 2x month." I did not agree, there was much discussion and after I realized there was no point in discussing it further I asked if I could just pay both payments on the first payment's due date. "Yes" I was told. I did this for about 4 months and then the calls started. "You are $1200 overdue, when do you plan to pay this, maam?" I would respond with 1. My payment isn't due for another week and I have been paying all of my payments on time and early. Apparently what they neglected to say was that whenever I pay early all of that goes toward the principle or the interest at the back end of the "scheduled-un-scheduled" payments so I was in their eyes missing 4 and about to be 5 payments. So I started paying every other week. They started calling EVERY week, asking when are you going to pay (mind you, I did catch up on those "missed payments") I would remind them the payment wasn't due yet, tell them I would pay on the due date. This went on progressively to my reminding them that this is harassment, which made it worse which made me change my phone number. They then began calling my mother-in-law and my sister-in-law and telling them things like my car is about to be repossessed if I don't pay my overdue car bill now. So now I had them, and my in-laws calling me about it. This continued like this for 3 years (the term of the loan) and we still somehow had only paid about $2000 on the car. The loan was for about $8k. I decided to get this off my back. I put the car up for sale for the exact amount left to pay it off. I sold it gave them that money and they claimed I owed them more. $2800 more or so. Took me to court for it. I had papers together with all of my payment information at hand, and was ready to go. The judge was looking good for them. I added this to my bankruptcy, and now I never have to deal with them again. and... The lady in the office, when I told her I wasn't going to pay that $2800 because that was more then we paid for the car total that I would be paying 2x, she said my credit would be so bad I would only be able to get a car from them and they wont give me one again. Well. I have an excellent interest rate elsewhere and I like my bank. Dawn


1 Comment

8e99856b, 2007-10-18, 03:29PM CDT

YOU WENT THROUGH IN-HOUSE FINANCING BECAUSE YOUR CREDIT WAS ALREADY HORRIBLE....THAT'S WHY YOU ALSO HAD TO MAKE PAYMENTS AT THE SAME INTERVALS AS YOUR PAY PERIODS....YOU SHOULD TELL THE WHOLE STORY....THE ONLY REASON SOMEONE USES IN-HOUSE FINANCING IS BECAUSE THEIR CREDIT IS TERRIBLE...PEOPLE WHO DONT PAY THEIR BILLS CAN'T BE TRUSTED SO WHY SHOULD WE TRUST YOUR STORY...

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