The Flower Hut - Charlotte, NC

The Flower Hut - Charlotte, NC

July 15, 2006

I scheduled a consultation on a Thursday with The Flower Hut in Charlotte, NC to pick my wedding flowers which I had one month to plan my entire wedding. Upon my future mother-in-law becoming ill with a bad bladder infection on that Saturday, the day of the appointment (who is also paying for a big chunk of floral services), I called and requested a rescheduled appointment and explained the situation. The owner, Bill Miller, rudely requested I no longer consider use of his services because he didn't want to be rushed. My wedding is still 2 weeks out and he acted like I was a huge inconvenience to him by cancelling only 2 days later. I can only assume he must not need any business by his demeanor towards me- treating potential clients in this manner. I will be using another florist and they will be getting my business instead. And none of my engaged friends will be using The Flower Hut's services either.

Sincerely,

Nikki

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Not QUITE accurate.

She was a NO-SHOW/NO-CALL for the appointment.

When she called the following week, the next available appointment time would not allow us adequate time to design the products, procure the materials and MAKE the products.

Most brides understand that crating wedding flowers is a painstaking process. They usually book their flowers 3 to 6 MONTHS before the wedding.

I'm sorry that she was offended when I told her that I wanted to have her not consider us as a supplier. This was a judgement call since I was sure she would have been MORE offended if we had booked her wedding and the (rushed) end result did not live up to her expectations -- or OURS.

Bill Miller

The Flower Hut