CIC Credit Monitoring report complaints

CIC Credit Monitoring report complaints

July 15, 2006

Hi,

I recently started having those CIC credit monitoring report charges on my account.

I then googled the name and found tons of reports on your site regarding them.

after reading a few of your comlaints, I noted people trying to contact them directly and having failed success.

I have recently just taken care of the problem and had the charges stopped by contacting the original company, in my case Equifax. It's through their credit monitoring service that the monthly fee of $9.95 was charged via CIC.

I called equifax's customer service #, followed the prompts to CANCEL, and then spoke in length with CSR Jeane. Once cancelled and obtaining my confirmation number, I specifically asked Jeane if this could stop the 9.95 charges from CIC being taken from my account. She assured me that this would.

If I get charged again I will return and place a complaint for others to view, however at this time, I thought you might advise your members in some fashion to refer back to the company they originally accessed. (ie www.truecreditreport.com; www.equifax.com; www.freecreditreport.com and most likely the other two credit agencies) as it appears to be through these sites, and signing up for the trial credit monitoring that CIC is then involved. (which as I've looked in the Terms and Agreements, if read, clearly state all charges - I guess some people just don't read things thoroughly)

Anyway, I thought this might help some people out as it was fairly easy once I contacted the place that started it all.

Take care and thanks for having such a great place to vent and post problems for people.

Michael