fujifilm video dvd+r 4.7 gb/120 minutes

fujifilm video dvd+r 4.7 gb/120 minutes

July 14, 2006

Hello,

I sent an email to Fujifilm customer service Canada regarding a defective batch of a 10 pack of dvdR. I was told to mail 2 of my dvd for examination and possible replacement which I did on May 9th. To date despite 3 email's asking the outcome of their findings, All email's have been ignored. I am appalled that a company well established such as Fujifilm have such a poor customer care.

Here was their answer on May 8th

Any sugestion on how to proceed to reach someone that actually care enough to at least reply.

Thanks

Monique

.

Dear Monique Thank you for your e-mail. To assist further, please forward a couple of your DVD's to our office for examination. Also provide details with errors or difficulties you are experiencing. Once we have examined your product, we will provide you with a Technical response along with replacements if necessary. Fuji Photo Film National Customer Care Centre

Fuji Photo Film Canada Inc.

600 Suffolk Court

Mississauga, Ontario

L5R 4G4