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GM Master Card

 
GM Master Card

GM Master Card

July 13, 2006

The GM Card ( master card) I have been a GM Card holder for 20 years.

Last month they sent me a new GM World card with expanded services and a new account number. It had not been requested nor did I want it and I shredded it. When the monthly statement came it had a new account number on it and when I called customer service they gave me a sales pitch on the many new benefits the new GM World card had. I told them I didn't ask for, nor did I want the new card and to change it back to my old account number.

What were the idiots thinking ? Why would a person want to change their account number ? How would they like it if ATT called them up and said

" Hi, we are changing your telephone number and giving you some new benefits, and by the way it is just what you need" .

The second month the statement still had the new account number on it and I called again. I went through the same thing that happend on the first call so I told them I would never use the new account and when It expired I would be getting another card from someone else unless they gave me back my old account number.

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Date: Friday, 14-Jul-06 00:00:00 CDT

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