WC *VALUE PLUS and WC *HOMEPLAY

WC *VALUE PLUS and WC *HOMEPLAY

July 10, 2006

July 9, 2006

I was charged $16.95 for WC *VALUE PLUS and $16.95 for WC *VALUE PLUS this week. I don't know what happend because there were no any transactions with those units, I searched in the web, I found that there are also complains about them in Email User I dont know how to contact them regarding taking the charge off my bill. Did anyone have this similar problem and/or know how to fix it? thanks Ryan

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I was charged $24.95 from WC Value plus I have not been able to call them yet because the are not there on the weekend.The number I have is 1-800-475-1942.I hope this will help.

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i just reviewed my statement and was shocked to find 24.95 taken from my account for wc AT homeplay. i called the number next to the account and was able to cancel the so-called membership. this should not be allowed to happen to innocent citizens trying to make a living in todays society. i am very upset about this. The number i called is 1-800-566-8740 ( live operator) in case this happens to someone else.

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Bring it on ! I want to sue as well . They have been taking $ 21.96 from our account since April . I'm pissed . Lets get these bastards . I think they got our card number when my husband purchased extenze on tv .I want justice !!!!!!!

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They have been taking $21.68 from our account since April . I just found out now . I'm pissed !!!!! I have no idea who this , I need to fix this as well and have no idea how . I am on phone as we speak with the bank . we shall see what happens . Nichole

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These "programs" are numerous and have several variations, as many people have pointed out. They slip into your account by being bundled with some other product or service that is purchased. They use loopholes and crafty tactics to get card numbers and "consent".

Their main tactic is the idea that you get a free or $1.00 "Trial offer" for two weeks or a month, during which you can cancel. The problem is, the letter (not a "packet" as they call it, just a letter) often times either doesn't arrive or is seen as junk mail and thrown away. When you don't cancel, you're rolled into a full, automatically-renewed "membership".

What you can do is call their toll-free number. It is supposed to be printed on your bill alongside the charge(s). There may be more than one "membership" that you're being charged for. So when you call, simply say you wish to have ALL services cancelled and your money refunded. You may have to make a point about asking if there are other memberships listed under your name. If it has gone on a while unnoticed (some have been billed in excess of 3 YEARS before noticing), you will be referred to a form you have to fill out to try and get your money back. If it has been longer than 2 months, however, you may be out of luck.

A very important note is that when you call, you will be reaching a call center that is employed by but separate from the company. You are likely talking to and agent who makes minimum wage and is -very- limited in what they can do to help you. The key is that, while you are probably very angry, try to be NICE. The person you are on the phone with has no real connection to Provell (just the way they want it). They are provided with no way to transfer you or put you in contact with the main company. They also do not have your whole credit card number- only 6 numbers of it that they can use to look up your account (typically used only if someone else ordered it using your card but not your name).

Provell is indeed skirting the edge of what can be considered a legitimate business. At its heart, however, it is nothing but a scam.

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I am not ignorant, I fell for this scam, I ordered a FLAVORWAVE from an INFORMERCIAL on TV...was offered these products, which I refused...and then was told that I would recieve a packet in the mail, in which there would be a number I could call in order to cancel membership, if I wished, I had 30 days to cancel...I never recieved the packet, nor a number to cancel, however, i did recieve the charges on my bank account, totaling $104.80. I don't call that being ignorant....I call that being STUPID, the oposite of SMART,... WON'T HAPPEN AGAIN....If it AIN'T sold in a store....I AIN"T buyin it...

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My mom just found a $24.95 from Homeplay charged for 2 months on the 19th with an international charge. This made her call her bank. She went in had her account closed and the bank refunded her money. They have checked and did not find any leads as yet. Now that she thinks about it she ordered a swiffel sweeper from the tv over the phone ( one time payment in full). I checked on line and this web site popped up. It is a scam and seems to me that it is added to most everything. How can so many different items be sold and have this extra charge. This web site says it has many companies with different names selling and advertising. Someone needs to step in and shut these people (companies) down.

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OK. just had the same problem with Value Plus....I bought the Montel Williams Health Master machine..(EXCELLENT product btw...no BS!!) however withe their "marketing partners" which the operator burns through the sales pitch with..Value Plus was in there, the fine print or "speech" says first 30 day trial free, thereafter... the FEES!! they also got me on another one billing as "travel member services" on my bank statement, at least I got an automation that worked, got my "member number" and am in process of killing that...total of $45 a month x 2 mos...MY fault for not checking everything last month!! feel like an idiot...live and learn....anyway...contact number for VALUE PLUS ...WITH a live body at the other end=1-800-475-1942 for the other one that actually lists as www.todaysescapes.com=1-888-243-6178 hope this helps some others!! peace and Blessings..Mac.

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I was charged 24.95 from Home Play. I called the 1-800 number that was posted by another person who complained. They will refund the amount and gave me a confirmation number.

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I have a number. 800-475-1942. I called this number and they told me that I signed up for this when ordering the swivel sweeper. I cancelled it and am going to mdispute this with my bank. I think these people need to be looked into.

Sheila

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I was also charged 16.95 on my statement this month from a place called HomePlay. I also bought the swivel sweeper. There is a 900 number that can be called for $9.00. 900-622-8000.

Sheila

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My credit card was charged from a scam company called Homeplay after I brought the swivel sweeper G2 for 2 installments of 19.95 [http://www.getswivelsweeperg2.com] . I gave my CC information to buy that sweeper and said 'NO' to all the offers they asked me that required subscription. I signed up for *FREE* $25 gift card that swivel sweeper G2 web site offered. I never received a $25 gift card but my account was charged $16.96 TWICE by Homeplay in addition to the amount on sweeper. I think the swivel sweeper is also a scam, else why did they give my CC information WITHOUT my consent to a fraud, scam called Homeplay. Plus, I didn't receive any phone calls or did not signed up for anything over the phone.

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i GOT A LETTER FROM THESE PEOPLE ASKING ME FOR A NEW CREDIT CARD NUMBER AS MY OLD ONE EXPIRED. I HAVE NO IDEA WHO THESE POPLE ARE. THERE IS NO PHONE NUMBER ON THE LETTER, BUT AN ADDRESS. MAYBE IT WOULD HELP SOMEBODY TRYING TO LOCATE THESE CROOKS. P.O. BOX 5265, HOPKINS, MN, 55343-2265. I just went thru this with a "long distance service"removing 40.00 per month out of my checking acct. Why would I approve a long distance service with a cell phone? Duh? Cynthia in Louisiana

cjjenkins8 AT yahoo.com

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I ordered something from a company called "JOHN BECK" where they were supposed to teach you how to buy forclosed homes for a fraction of the price, but instead they just sent me a longer informercial that showed nothing at all. The "JOHN BECK" program wanted me to sign up for a monthly online newsletter, I said no, but apparently no was not a good enough answer, so they personaly decided to just take the $19.95 a month from my account without my consent. Sometimes late at night there are informercials. Don't buy anything that is not a physical item, never try to buy information, because then bad things happen to your account.

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I beliveve that they get there CC information from a number of sources, some legit, some not legit.

To me, its the only thing that makes sense. I think that a proportion of people have been tricked by pop up boxes. Some by phone calls. However from reading the forums it seems that a lot of people are now aware of these tatics, as I am. Yet still my account got hit. No I did not give out my details in a pop up Box, and no I did not give them out over the phone.

I did use the services of Amazon,godaddy and impluse(Stardock) during the time I think this must have started. I have used these before, without anysort of problem. I have not used any other new online company to purchase products with.

So either a company I pay bills with sold my information to these scum or they obtained it illegally from a data breach at such a company.

To the moron that preached this is not a scam so loudly. YES IT A SCAM. The people that had money taken from their accounts have nothing to very little to show for it. When you have mutiple fake companies all assigned to the same owner/owners all pulling the same stunt it's scam. All you have to do is call the number, and the voice recording informs you about cancellation. Thats speaks of a scam. For every 1 person that catches it 9 may not, thats quite a profit.

Quote "

It never ceases to amaze me how ignorant the average consumer is. When someone asks for your approval, that you will be billed under described terms, and you say yes, you will be billed. This is what these companies had to say to you to actually receive approval to bill your credit card. Smarten up, don't accept anything over the phone if you aren't prepared to actually pay for terms you accept, and you won't have any questionable bills. "

It never cease to amaze me when a dumbass scam artist gets caught up with, and tries to play the blame game.

As I said before, I did not fill in any pop up box, did not sign up with a telemarketing company. So this company, or the same company by a different name

MAJOR SAV 866-5530741 NE got my details by hoodwinking someone I do pay oline with or bought stolen infromation via a compromised legit retailer.

For example http://phoneowner.info/Number.aspx/9097599199

From this we see that people are having problems with at least the last four digits of their cards being given out, plus a phone number but not an address/current address. Might explain why I never got a letter.

Finally if it was not a scam, how come the same company goes by so many different names. How come when you call the company has to operate through a front Membership services company. Your stole our money, thats all there is to it. When we catch up with you, don't cry like a baby.

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I also was charged 16.95 and I really don't recall giving my ok to charge me

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I'm having the same issues. My CC company is looking into it as fraud. The phone number I try for Budget Savers and Homeplay go straight to voice mail. I can't even get them to cancel! So, I changed my card number. I'm not even sure when they hooked me....probably when I was sleeping and answered the phone and started to sleep talk! This is crazy!

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I got hit by Budget Savers and HomePlay and neither received my permission to withdraw money from my bank account. I just looked over my most recent statement and found a withdrawl from HomePlay. It's time for a law suit. Who is with me? Class action. You can email me at rhinoflyer AT gmail.com if you're interested in being named. I will get back to everyone here after I speak with my lawyer. It's time to play hard ball.

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Watch out for these jerks. I called to cancel with them two months ago, but they only canceled one portion of it. So they were able to continue to charge me after I told them to cancel me the first time and refused to give me my money for the past two months. When you call to cancel with them make sure you tell them to cancel you out of EVERYTHING! Their number is 888-833-7279. COMPLETE JERKS!

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i was charged twice from wc *homeplay , how on earth do i cancel this rubbish. 40 dollars was debited from my account

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I WANT MY 19.95 BACK YOU STOLE MY MONEY AND YOU BETTER PUT IT BACK...NOW!!!!!!

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Whatever dumb ass is talking about igorant cunsumers think about it ihave been in kuwait i know they haven't called here i don't buy anything on the net and i don't have any family with my information. so answer that one!!!!!!!!!!!

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I was charged $19.95 for both homeplay and budget savers after calling twice and telling them I do not want anything taken out of my account and promised me that they would not be taking anything out and the next day charged me 2 $19.95 and a dollar and a $1.99. I will be contacting my bank but will not be getting this back until investigation is ended. I don't know how to stop it but this should be illegal and something should be done.

thanks Sonya

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I also was cahrged by homeplay aslo budget savers nad a foreign transaction fee to my debit card. also i was charged by a diet pill offer that i tried to stop from charging my accout due to harrassing phone calls from companies every day with an offer for a free gas card and what not and the funny thing is they all have my debit card number and information...

OBVIOUSLY they are gettting your information from somewhere. Yes i fell for one scam, the acai berry diet pill scam and i guess fell for all the others affiliated with them as well.

I filed a dispute with my bank to get my money back because my account was overdrawn. I DONT HAVE THE MONEY FOR THiS so i obviously wouldnt sign up for these things!

Now i am just waiting for my bank to investigate these charges and get back in contact with me! the guy gave me at temporary credit until they find out if they win or i do!

But i dont recall getting homeplay or doing any foreign transactions?

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I just got a call from my Wife, who works at the bank and looks at our accounts almost daily. I was just hit for Six (6) charges of $19.95 each from Homeplay. No idea how they got my name, or CC#. As they are pending transactions, and haven't hit yet, I'm told I can't cancel anything yet... They may have tapped into the wrong account. They've never seem my Wife when she's angry... *gulp*

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People....

This is not a scam. You, or someone who said they were authorized on your credit card, approved these companies to bill you under certain terms described via telephone to receive the programs - Budget Savers/Value Plus, Homeplay, and Lifeguard Health Options. If you are being billed, and the company is still active, it is because the company legitimately received permission to bill you.

Seriously. Do you think a business would be able to bill you, without you giving them your credit card number, unless they were doing it legitimately? You agreed to billing terms on the phone, and they are billing you for them. It is solely your own irresponsible consumerism that has resulted in what you *think* are fraudulent charges. They are in fact charges you agreed to.

It never ceases to amaze me how ignorant the average consumer is. When someone asks for your approval, that you will be billed under described terms, and you say yes, you will be billed. This is what these companies had to say to you to actually receive approval to bill your credit card. Smarten up, don't accept anything over the phone if you aren't prepared to actually pay for terms you accept, and you won't have any questionable bills.

Homeplay, Lifeguard and Valueplus are both legitimate businesses who unfortunately do business in a field laiden with scams as well as dumbass consumers, many of whom have decided to so eloquently post their concerns here. If you are being billed, it is because you agreed to it. If you didn't agree to it, someone else did on your behalf and has committed credit card fraud - however, they call contact numbers left by consumers so it was someone within your household (lol).

These companies do not hide from the public and have no reason to. The laws regarding telemarketing are incredibly strenuous and they would not be in business if they didn't abide by them. Again, if you are being billed, you agreed to it.

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I found 4 months of charges on my credit card for 16.95 each. I called my

credit card company closed out my account. And they said they would check into this as fraud. I just received a letter from my credit card campany saying becuase it was an on going charge auto charge they called it I would be charged and would have to pay it. I have not gave these people permission to charge my account. How is this not fraud.

aia

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It's so funny and so NOT funny at the same time. Yes, this has happened to me also and I said fuck this, right away and called them up. The funny thing is as soon as you call them they ask if it is about a cancellation/refund. The number I called is a different number than what everyone was saying on this site, and both homeplay and valueplus charged me 19.95 and a floating mysterious 1 dollar here, 1 one dollar there (which I stupidly mistook for itunes downloads). They blamed the charges on my live in boyfriend, Which was the not so funny part. This caused us to fight to the death. Well, not really but, you get my point. I fuckin' hate these people and they WILL get caught if we keep complaining guys! They will pay for what they are doing and hopefully they will pay out of their asses

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that's bullshit. you can only get signed up via telephone with a telemarketer (someone offering a gift card in exchange for signing up for the membership), purchasing something online with a distribution partner (frederick's of hollywood), or through direct mail.

LIAR.

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I am an attorney currently prosecuting a case that involves similar conduct. I would be interested in hearing more about your experience with this company. My name is Mark Tamblyn and I can be reached by email at mjt AT wtwlaw.com.

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my boyfriend just had his account overdrawn. he found out businesses that were automatically withdrawing from his account and both value plus and homeplay were on the list. i googled value plus and didn't recognize the site. i have their phone number so decided to call in the morning. then i googled homeplay and found this site with complaints about both these "business". they are charging him 19.95 a month too. and overdrew his account. does anyone have a solution to this?

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Fight back ... I guess that's all we can do. I phoned them .. and emailed them .. immediately upon receipt of their snail mail telling me they'd given me a "subscription to their service."

I'd never heard of this company until I got that notice and so I know I didn't sign up for anything. I never touch pop-ups and so I know they didn't get my info. there either. I wrote about this and sent it out to my myspace friends .. over 1300 people. I'll keep writing about and telling anyone who will listen. This just isn't right~!

Blessings to all.

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I was charged the exact same amount (16.95) onto my credit card also. I contacted the membership service line, cancalled this membership then talked to a supervisor about this matter. Told the individual about my problem. Also included the amount of 135.60, the exact amount of funds withdrawn from my acount excluding the bounced check from the transaction, since Aug. '07 They said that they will send out a refund form out to my residence immediatly for an immediate refund for the total amount.

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this happened to me two days ago. I immediately called the number that was on my credit card statement and cancelled the account. This is why using charge cards over the internet is risky, scam artist get your card number and make charges hoping you'll take the bite and keep letting them charge your card. Be very aware of your credit card and bank statements. Anything that looks suspicous, most likely is fradulent.

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I also had to canceal my credit card to stop them taking moneys!!! I had called several months ago and asked to be cancealed, they replied that they did canceal my membership. Cancealed membership to I don't know what and was still taking my money.

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I just had the same thing happen to me! I am only 18 years old and really don't have much knowledge about how this stuff works. I was told I signed up for some membership and they have been hitting my account a few times a month for little 1 or 2 dollar fees! I also recieved a phone call from a woman saying I would recieve all this free stuff in the mail for agreeing to a trial membership. I have no idea who/what is going on?! I am in college and certanly can not afford this crap!

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Thanks for the info. This happened to my 75-year-old mother who had no idea what these charges ($19.95/month) were for, and never ordered anything from Value Plus or Homeplay. We filled out the online cancellation form at www.programstop.com, so we'll see if she gets her $$ back. I also advised her to contact her CC company to dispute and stop any further charges from these scumbags... Can you say CLASS ACTION LAWSUIT?????

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I was charged $14.95 on the 10th by a businessmax, called and cancelled they returned the funds the 11th. The same day the funds where returned they charged me yet another $14.95. Called them they said both times the account was under my 13 year old daughters name. WHAT!! I asked her how that could have happened she's 13. She couldn't explain it to me (of course). So, on the 12th Im charged $16.95 twice one from Homeplay and one from Value Plus. Im pretty upset by now. I looked them up and found this page. By the way thanks for the number. I called and I asked the man why I was chrged and what it was for. He said a business I had ordered from had allowed them to charge my card. I can't believe this Im apolled. I only order from secure sites, if it don't have a secure symbol I don't order from them. I even pay for a lot of my things through PayPal. So, how did they get my card info. It's pretty pethetic if you ask me.

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sorry this is the right #

1800-475-1942

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yes i had the same problem charging my chase for first months and i noticed it right away. i knew i havent had any service regarding wc homeplay whatnot.

so i looked up on internet found the no.

1-800-474-2942

this is the company that control memberships.

i requested my refund and cancelled my membership(which i never knew about). Also it is wise to inform ur credit card company about the scam. they close or stop furtue transactions.

hope it works for you too.

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Yes, the same thing happened to me. who are these people, how'd they get my info. I'm going to cal them tommorow to get the charges taken off. Cause it's a load of bull.

Nicole

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Yeah so I got some random charges totaling about 50 dollars. Called the bank and started some fraud claim. I checked out the Whois database info for valueplusonline.com and here is what I got.

Domain Name: VALUEPLUSONLINE.COM

Registrar: NETWORK SOLUTIONS, LLC.

Whois Server: whois.networksolutions.com

Referral URL: http://www.networksolutions.com

Name Server: GATEWAY.PROVELL.COM

Name Server: NS1.BINC.NET

Name Server: NS2.BINC.NET

Status: clientTransferProhibited

Updated Date: 21-may-2007

Creation Date: 28-aug-2003

Expiration Date: 28-aug-2010

Registrant:

Provell International

11100 Wayzata Blvd

Suite 680

Minnetonka, MN 55305

US

Domain Name: VALUEPLUSONLINE.COM

Administrative Contact, Technical Contact:

Wells, William internic AT provell.com

Provell International

11100 Wayzata Blvd

Suite 680

Minnetonka, MN 55305

US

952.258.2131 fax: 999-999-9999

Record expires on 28-Aug-2010.

Record created on 28-Aug-2003.

Database last updated on 23-Jan-2008 13:23:04 EST.

Domain servers in listed order:

GATEWAY.PROVELL.COM 204.17.145.230

NS1.BINC.NET 64.73.0.20

NS2.BINC.NET 64.73.0.52

P.S. Anyone who lives in MN please go throw human shit at anyone who comes out of this building.

P.P.S If you go to www.provell.com you will see that yes, these are bastards charging you. WC HOMEPLAY, WC VALUEPLUS etc.

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I also have been ripped off by WC VALUE PLUS for $19.95 for the past 4 months by these crooks. I can tell you a contact telephone number for them. The Number is 1-888-833-7279. They are located somewhere in Minnisota. They tell me that I agreed to some entertainment club. I have absolutely no idea what they are talking about.

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I didn't even order or sign up for anything and they were charging my account twice a month. I don't even know what it is. I had to call to find out and The number is on your credit card or bank statement.

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i had same charge i just noticed it i do not know what it is

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i called 800-566-8640 and spoke with Paul. I explained that i had no idea what it was and asked him to put the money back in my account and to cancel whatever the acct was that they said i had with them. they said I should have my money back in 3-5 days

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yea today i went on to my site, i found that i got charged the same amount as you did.

i also got charge from a site call http://www.healthcareprivileges.com/index.php

aout 49.99

i was kind of mad

i going to say shit to them

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My husband received a call on his cell phone from someone who identified themselves as being with our bank. They convinced him to sign up for their membership services and charged our account $1.00 on 7-25-07. The next day I called and explicitly followed their instructions to cancel.

Nevertheless, WC HOMEPLAY charged our credit card $19.95 in September. I had legitimately ordered some other things and did not realize what had happened. Today they charged our account $19.95 again. I investigated them online and read of numerous complaints of similar tactics. I called WC HOMEPLAY and told them to cancel.

In light of the complaints and the fact they already ignored my first cancellation, I also called my credit card company and am disputing the charges of almost $40. Visa advises me I should get my money back and that there will be no further charges allowed by WC HOMEPLAY.

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I was also charged by this company. I was charged 19.95. I have the 800 number to call and complain. It's 1-800-566-8640.