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Company: Emerge Visa

Category: Other

Emerge Visa

July 1, 2006

I had a credit card with Fleet,I received my new card for 2005 which I never activated. All current charges were paid in January 2005 and the card expired 10/05. I received a call from a representative of emerge attempting to collect fees( service fees or annual fees) for my card. I explained I paid off the account in January 2005 and never used it. I was told the charges would be removed since it was in error. Several weeks later I received a call from yet another representative stating these charged were placed on my account in error and would be removed. I thought that was the end of the story. I received a letter advising I am seriously past due and will be turned over to collections. I attempted to call , the recording has you put in your SS#, which I did. It then asks for the account number(which I didn't have att he time because I didn't realize it was Fleet).I went online and emailed emerge requesting assistance. No response. I mailed them a letter to the same no response. Months went by and nothing from Emerge until I received a letter stating the account is in collection and showing on my credit report. HELP

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