Big West Dodge Chrysler Ltd. Drayton Valley, Alberta Canada

September 28, 2005

Warranty department and service department claim fuel contamination even though no contamination was found in tank. Changed out all injectors and tried to charge for all + labor. We told them not to replace anything without first consulting with us but they did it anyway. Charging $1000.00 per injector plus labor. The truck a 2500 with a Cummings has 44 thousand km. So much for Dodge’s manufacturers bumper to bumper 60 thousand km useless warranty. I recommend that you have your lawyer review warranty and have the dealer sign a dealer’s commitment to honor the warranty before buying any Dodge or Chrysler product. Shane Click this link to e-mail the message author: Email User

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Date: Thursday, 29-Sep-05 00:00:00 CDT

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Complaint #: 135107

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