Campers Barn RV Service

Campers Barn RV Service

October 7, 2005

CUSTOMER INFORMATION: Mr.Michael

Baldwin, NY ,USA 11510

COMPANY OR ORGANIZATION INFORMATION: Campers Barn of Kingston Inc.

124 Route 28

Kingston, NY UNITED STATES, 12401

(845)338-820 COMPLAINT INFORMATION: Complaint:

We purchased this motorhome brand new and had problems with it within 5 minutes of picking it up. We called the dealer and were told to return it after our weekend of using it. They kept it until the next weekend when we had plans to use it again. They let us take it for the weekend and we then returned it at the end of the weekend. They let us take it again the next weekend which was Labor Day weekend and we then brought it back after that weekend. The way we did this was we drove to Campers Barn from out home in Baldwin, Long Island and we would unload our car and take the motorhome. Then after these weekends we would bring it back to Campers Barn so they can continue to "finish" the repairs.

It is now October 7, 2005, and we still have not gotten our motorhome back. Its been almost 2 months. I am paying for storage that we are not using. I am paying for insurance that we are not using. I have lost two months of my warranty because the unit is still at the dealer. The dealer says that they are "fixing" my brand new unit. I asked if they could "help" me sell it and I was told that they only could list it for 149,000.00 and probable get 140,000.00. So to sum that up:

I paid about 185,000.00 including tax and I can probably get 45,000.00 less on a brand new unit that has never been to my home.

I have put no more than 150 miles on this unit.

As of today my new motorhome is still sitting at Campers Barn, Getting fixed. Click this link to e-mail the message author: Email User