Sears Home Life bedding

Posted on Tuesday, November 1st, 2005 at 12:00am CST by 179d0fff

Company: Sears Home Life bedding

Category: Other

Sears Home Life bedding

October 31, 2005

My wife and I purchased a queen size SEARS-O-PEDIC pillow top mattress back in 1996. The salesman said it came with a 15 year non-prorated warranty. Well, today, 2005, 9 years later, it sags and gives us both back aches in the morning. I would like to have Sears replace it but no one at Sears can tell us how to go about doing this. None of the stores in Richmond Virginia carry beds anymore, and the Home Life stores have gone out of business. Even the store managers I've talked to don't know. Also, to make matters possibly worse, we can't locate any paper work on the bed, no warranty cards, no receipts. We paid about $1,100.00 for the mattress and box spring. Can anyone help? Thanks Mike Click this link to e-mail the message author: COMPLAINTS.COM_FORM_MAIL_49935#


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