Repeated fraudulent charges by SprintPCS

Repeated fraudulent charges by SprintPCS

October 20, 2005

I originally got my phone with text messaging. After a while I started to get spam messages and I was being charged for them. They hemmed and hawed around and stalled me off since February of 2005 for several months by saying the would set my account so I would only receive messages from people in my address book. I continued to get the spam but no messages from people in my address book could get through. I finally canceled all Internet access. I continued to get the spam messages. After three tries the spam stopped, however as punishment for canceling the Internet access, I began getting charges on my bill for text messages amounting to as much as $10 a month. Remember, I do not have Internet access. Each month I would have to spend an hour or more getting the charges removed and talking to support and the technicians supposedly trying to correct the problem. They tried to blame the charges on my dialing numbers I got off of the television. I do not watch television. They could neither tell me where the messages came from or what was in the message. I didn't know because I do not have Internet access any more. They also kept telling me that the previous technician had not canceled the account properly, but they had properly corrected the problem again and again. The last time I kept getting follow up calls to see if the problem was fixed. The first time I told the woman I would not know till I got the bill and she continued to keep calling and harassing me. I continued to keep telling her I would not know until the bill came. Well, I finally got my bill and as usual I had charges for text messages again. $10.35 this time and I noticed some of them are charged at 50 and

75 cents each. The charge for text messages is 25 cents. They double and ripple charged me. I called them yesterday and told them I wanted the account canceled because of their fraudulent activities and I did not want to pay the 125 dollars for the early cancellation because they were atempting to defrauding me. They refused and the operator refused to connect me to her supervisor after I requested to speak with the supervisor about 8 or 10 times. She just kept reading some stuff I didn't want to hear from her. I had heard it many times before. I was through with her and wanted the supervisor. It appears that I will have to go see my lawyer and file suit to have my account canceled. Robert Click this link to e-mail the message author: Email User