Michael's Craft Store in Sunnyvale California

Michael's Craft Store in Sunnyvale California

November 29, 2005

Miscellaneous Items

Craft Store, Sunnyvale, CA I purchased several items from Michael's Craft Store in Sunnyvale California on Saturday November 26. On Sunday, November 27th, I noticed a few of the items that I purchased had gone on sale. I took my receipt back to Michaels on Monday afternoon, Nov. 28th indicating that I had bought several items that had gone on sale and would like to know if I could get a refund for those items. I was told that I needed to bring the items back in order to receive the refund. I politely told the cashier that I had already put my Christmas decorations up and would not be able to bring it in. She proceeded to tell me that I needed to bring the items in to receive the refund. I think this is absurd, as I have never had a problem with any stores refusing to give me a refund for an item that went on sale the following week. This is ridiculous. Can you imagine purchasing a large item, ex: Christmas tree and having to bring it back just to receive a refund????? Thanks for your assistance,

Libbie

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