Amazon.com

Amazon.com

November 28, 2005

DO NOT MAKE A MISTAKE IN YOUR AMAZON ORDER!!!!

Good luck getting any help with an order. First off there's no phone number listed on the site. There's no place email them with a specific problem either. I had to go to the 1-800 directory to find a number!

My problem? I typed in a mailing address incorrectly (the wrong apartment number by one digit) but didn't realize it until I hit "Order Complete"! Too late. My order was sent on 11/8. It was delivered to the wrong address and sat at the USPS for 2 weeks. Then it was DELIVERED to "Wilmington, DE". The package was going to Boston, MA; I live in Charlotte, NC.

Trying to get help or information from Amazon is easily the most painful experience I've ever had with an online company. I will never shop with them again.

USE BARNES AND NOBLE OR BORDERS OR ANYONE ELSE!!!!

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