Lowes / Wearing carpet

Posted on Monday, November 21st, 2005 at 12:00am CST by 958ac279

Company: Lowes / Wearing carpet

Category: Other

Lowes / Wearing carpet

November 20, 2005

Dear Complaints.Com I have attached pictures of our carpet which was purchased from Lowes and installed in March of this year. Less then 6 months later the carpet is wearing beyond anything that could be considered reasonable. On November 2, I spoke with Store Management, they told me in either case I would be taken care of. They were waiting to hear from Mohawk Carpets. Eighteen days later I have not heard anything, on November 14, I sent another email which has yet to be responded. I have also contacted Solutia (Weardated Warranty). I’m hoping you can help resolve this problem. We are currently considering legal counsel to resolve this issue, but we are aware that we will have to sue to recover legal fees etc… Sincerely, David Click this link to e-mail the message author: COMPLAINTS.COM_FORM_MAIL_51581#


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