CDC (Computer Distributors of Canada) Sargent Ave at Century

CDC (Computer Distributors of Canada) Sargent Ave at Century

Computer fiasco

This happened last year, but I was never aware that there was a site available to voice one's opinion or bring to light some of the unacceptable practices of certain businesses. If I had known, I would have posted this long ago.

I had purchased a custom made computer from above company and wrote on the ORIGINAL WORK ORDER all the components the computer was to have. (Because of the computer work I do, I am very specific about the parts I need.) In a few days, I picked up the system, taking for granted it was built to specs, and went home.

After setting up the system, I discovered that the motherboard was not what I had ordered, the processor was not the speed I had requested and there were no extra fans as I had ordered. So I returned it the next day and told them to replace it. (The motherboard was a specific type I required for the processor I had asked for. The extra fans were crucial to keep such a system optimally cool.)

They told me I had to pay an extra charge for that type of motherboard and that I should have specified it in the first place. When I had reminded them that I was the one who wrote up the work order, they "conveniently" discovered that it was misplaced, but I stood my ground and they quickly complied. Obviously, there would be no additional charges. Afterwards, I took my "fixed" unit home.

After setting it up again, I discovered that my DVD burner was only a CD burner, so I returned it again. They tried telling me that it was a DVD burner, but it had CD-RW embossed right on it and in the computer itself recognized it as such. Neither could they get a DVD to play on it. I told them they should learn the difference. The tech then told me that he did not like to be referred to as incompetent, of which I replied that if they had built it properly the first time, I would not have insinuated that. As well, there were no apologies.

The third time, I checked and rechecked the system and finally took it home. The only good thing was that they gave me a better case with the system than what I had ordered. A "sorry we got caught" gift, I imagine.

Since then, not only have I not shopped there, but all my referrals have been to other companies and in my line of work I have MANY clients and customers I can pass on referrals to. Several others have told me their "opinion" of the above company. None were favorable.

When a computer company tries to rip off one of their customers, it's never a smart idea to try it on someone who can build computers. Their mistake.

WJB Click this link to e-mail the message author: Email User

Comment On This

lol. this is all too stupid. The only people who don't succeed in ANY business are the ones who don't treat it like a business. This is soooooo overrated. Ordinary people don't join this company to become a REAL travel agent. So, what if the prices are the same, what do you expect our vendors are the big names you see on tv. SO FREAKIN WHAT!!!!!! Your friends and family are still going to book through you becuase it's YOU. And,If you are network marketing in the STONE AGE. Your stupid anyway. Internet marketing will boom any business. Geeesh, there are people who'd buy a damn paper bag off e-bay. ANY business is about marketing. NO MATTER what type of product or service you have, there are ALWAYS people looking for you!!! And talk about a down line that doesn't produce? It's all about funneling. Create a lead capture page with just enough info for people to get the idea. Get some traffic flowing to your website throug affiliate marketing, get a good autoresponder, and bam, endless prospects. DUUUUUUUHHHHHHHHH. All MLM companies aren't PYRAMID SCHEMES. Pyramid yes, big whoop. CORPORATE AMERICA is a pyramid. If your working a 9-5, what's that?? A PYRAMID...... How do you get paid? A SALARY.......wanna make more money? OVERTIME!!!!!!!!! Seriously, do I have to go on? The travel industry is no doubt competitive, and some people in YTB don't receive proper training, why? don't want to, but if it's a real business to you, you'll do what it takes to educate yourself, to educate other people. YTB is NOT a scheme, for those who actually plan their work, and work their plan. It takes time to build ANY business. So, for all those who just want money to fall in their lap, sit down and shut up!!!!!!!!!!!!