AOL and 24 Protect Plus

AOL and 24 Protect Plus

24 Protect Plus was able to get my credit card and personal information from AOL. Either through a pop up that I accidentally triggered or through a hole in the AOL security. They charged my card twice in one year. When I contacted them they appeared to have a well rehearsed script about how their information came from AOL.

They would not agree to send me anything in writing to indicate that the charges would stop and the account would be closed. I am trying to get my credit card company to contest those charges and reverse them. AOL will not help. They are useless and their support staffs will also read you a well prepared script.

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I -think- I purchased a $3.00 intelius report 15 months ago, but that was it..

Today i opened my CC bill and Intelius charged me $19.95 12/6/08 & 1/5/09, 24ProtectPlus $19.95 12/2/08 & 1/1/09. I emailed them both requesting a Rfd & disputed the charges with my CC & changed my ac#, THEN had to contact 15+ autopay people on my New ac#..

GOSH I hope the dispute slides through & I hope they dont pop up again..

joe_wht AT msn.com

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I work at a class action law firm and we are investigating this issue with Intelius. I am interested in talking to people and hearing about their experiences. Please contact me at abby1100ny AT yahoo.com if you’ve had problems with Intelius or if you have any questions on this investigation. Thanks, Abigail.

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My wife and I just got hit for three months by 24ProtectPlus and also another company, PrivacyMatters.com (shows up as PMIdentity.com on the statement). I don't know how this happened but our credit card company is currently investigating the charges. I called both companies and no one picked up the phone. However, on the website 24ProtectPlus had ALL my wife's information. Maybe our credit card company will find out more information about these frauds and shut them down. Good luck to anyone else who runs into these people. My suggestion, if you get charged close your account immediately.

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I have also been a victim of 24 Protect Plus. The charges were for $19.95 and I got hit for 3 Months. I realize they must have pulled my CC and personal info as I was making travel arraignments for an Orlando trip. I called the phone # indicated on the charge and was asked to enter my CCard as membership conformation. I was then put on hold for over 30 minutes. I had Well Fargo put a block on this company and they are refunding me for the unauthorized charges. I still have not been able to speak to anyone form this company.

Tonya - Colorado

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I also used Intelius and got nailed by 24 protect plus for an unauthorized $14.95 I sent Intellis an E-mail asking them if they were in on the scam and to inform them that if they did not apologise for allowing 24 Protect plus access to my Debit card info and to send me proof that Intelius had terminated their association with 24 Protect plus that I would submit my story to several Internet scam sites. I never got a response from Intelius so as far as I am concerned Intelius is also a scam.

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They just got my account also. I do not use AOL but I did put a charge on my card with a company called intellis the day before they hit my account.