Costco Optical

Costco Optical

I bought eyeglasses at Costco and just over one year, bubbles formed on them. Costco would do nothing as it was over one year.

I wouldn't recommend them or go back to them.

Lou F Click this link to e-mail the above consumer: //

Comment On This

We apologize for the issue stated above. But, the Costco policy is 100% customer satisfaction in the optical department. If you happened to get an employee that did not adhere to this policy, you could have called the customer service line and the employee would have been notified and your glasses would have been fixed. You could have gotten a disgruntled employee that day (and, we all have those days) and the situation was not even considered. I would call another Costco and let them affirm my above statement without such a blanket dismissal that you have given Costco optical.