SUNRISE FORD, NORTH HOLLYWOOD, CA - 2004 ford mustang

SUNRISE FORD, NORTH HOLLYWOOD, CA - 2004 ford mustang

SUNRISE FORD, NORTH HOLLYWOOD, CA

PURCHASE USED MUSTANG FOR $17,999 WITH NO ADDED FEATURES ADDED TO VEHICLE,GOT CHARGED FROM DEALERSHIP AN ADDITION $2590.00 FOR A VORTEX VALVE & ALARM SYSTEM, BOTH WHICH WHERE NEVER ASKED FOR. 1ST. THIS ALARM SYSTEM THEY SAY I HAVE (BUT DO NOT) IS REALLY THE STANDARD FACTORY FEATURE CALLED "REMOTE KEY ENTRY SYSTEM-PASSIVE ANTI THEFT SECURI LOCK" WHICH IS STANDARD ON THE FORD MUSTANG.

2ND VORTEX VALVE AFTER MAKING DEALERSHIP LOOK UNDER HOOD OF CAR TO SHOW ME THIS VORTEX, WAS NOT INSTALLED AT ALL, BUT I WAS CHARGED IT. THIS WAS FRADULENT, NEVER MIND THE FACT I NEVER EVEN ASKED FOR IT. THE QUICKLY PUT THIS VORTEX IN & OFFER 3 YEARS FREE MAINTENANCE AS SETTLEMENT,& SAID I NEED TO TAKE IT OR LEAVE IT, CONTRACT WAS SIGNED. THE 3 YEARS MAINTENANCE IT NOT FREE IM BEING FORCE TO PAY %2590.. FOR IT. AS FOR THIS SO CALLED ALARM SYSTEM IN WHICH I DON’T HAVE OR EVER ASKED FOR ONE,THEY SAY IT CALLED cds3000 CUSTOM ALARM. I ASK THEM TO SHOW AND TELL ME DIFFERNCE FROM WHAT CAME STANDARD FROM MANUFACTOR (PASSIVE SECURI LOCK SYSTEM) TO THIS CDS3000 SYSTEM, AND THEY CAN NOT.

2/24/05 WAS WHEN I PURCHASED VEHICLE, I SPOKEN AND WRITTEN TO MANAGERS THEIR, GENERAL MANAGER,"GREG BROWN" WHO SAID I'VE GOTTEN GREAT DEAL. NEVER MIND THE FACT A PART WAS FRADULENTY CHARGED FOR AND PROVEN NOT BE INSTALLED AND THAT ALARM SYSTEM IN WHICH I DON’T HAVE , BUT CHARGED FOR IS DECEPTIVE SELLING PRACTICE. IN DEALING WITH THE EMPLOYEE WHO FINANCED DEAL A MR.MORRIS KWON , HE IGNORES MY CALLS, AS WELL AS ALL MANAGER'S ONCE THEY LISTEN TO MY PROMBLEM, IT BEEN 30 DAY'S NOW SINCE PURCHASE, DAILY CALLS TO DEALERSHIP HAVE BEEN MADE WITH NO RESPONSE BACK. IVE WRITTEN BETTER BUSINESS BUREAU AND WAITING ON RESPONSE BACK.

AS OF LAST WEEK I DID RECEIVE A CHECK FROM SUNRISE FOR $595.00 FOR REFUND ON VORTEX VALVE... THAT LEAVE ONLY $1900.00 LEFT TO GO. STILL NO REPLY OR ANSWER ON ALARM SYSTEM FROM THEM.

DO NOT DO BUSINESS WITH THIS DEALERSHIP, ITS FRAUDELNT, AND THEY WILL IGNORE YOUR COMPLAINTS OR CONCERNS..

CINDY M

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