Direct Satellite Network Solutions

Direct Satellite Network Solutions

In 12/04 I was contacted by Direct Satellite Network Solutions and told if I purchased equipment from them I would receive a DVD player and a Home Theater surround sound system. after numerous calls, I was advised that paper work had been received and processed twice. In addition, the "top of the line home theater" is actually a DVD player with speakers. To date I have received nothing from this company besides the run-a-round. At any time, when I requested a supervisor, either no one was available, or I was transferred to a blind voice mail.

The woman I spoke with stated it takes 3-4 months to ship the items. I have NEVER had a company tell me it takes 4 months to ship an item. When I placed the order for the DIRECTV Dish from Direct Satellite Network Solutions, they were able to ship THAT equipment in 2-3 days, since they had my credit card number, and they received monies from me--that was expedited!

I have copied another customers complaint similar to my own found on the web.

Thanks

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