Chevrolet Express Van

Chevrolet Express Van

Purchased new in 2004 from Roesch Chevrolet in Bensenville, Illinois We purchased a new Chevrolet Express Van in 2001. It came with the following warranty as to corrosion: Corrosion Protection

Chevrolet vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against rust-through corrosion for six years or 100,000 miles, whichever comes first. Application of additional rust-inhibiting materials is not required under the corrosion coverage and none is recommended. See your Chevrolet dealer for terms of this limited warranty. We have not had the car for six years, we have not put 100,000 miles on the car. The dealer is claiming now that the rust that has accumulated on the bolts that hold the door on and which causes a basic functional problem with the car, in our case, the side door does not want to close without slamming it several times, because the hinges have become rusted, is not covered under the warranty. This makes the rest of the van useless as well as the back seating area. While I could see if this was some part of the vehicle that wore out from usage that was not covered, we don't use the side door on a daily basis. We were told by the dealership, Roesch Chevrolet, that it will cost us $2,000 to have this problem fixed and that we were not the first people with this vehicular problem (this does not include having to rent a car for several days). We have taken good care of our vehicle, it is not our fault that the vehicle has a design flaw, which includes the pins in the side door being put in upside down (unlike the Ford van which puts them in properly with the bottom of the pins facing downward). Rust is rust and if it causes a functional problem, all the more reason to fix it at General Motors' expense. Unfortunately they don't see it that way. We cannot afford to pay $2,000 to have a vehicle that we are still paying for repaired. In today's economy, who can? Kathleen Click this link to e-mail the message author: Email User

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I EEXPERIENCED THE SAME PROBLEM WITH A 2003 EXPRESS VAN. THE WAY THE BOTTOM HINGE BOLTS GO IN IS KIND OF DUMB. EXGINEERING EXCELLENCE I GUESS. ANYWAY THE RUST ON THE BOLTS DOES NOT AFFECT THE BODY. I BOUGHT A CAN OF 3 IN 1 OIL AND APPLIED IT AS I MOVED THE DOORS IN AND OUT. IN ABOUT TEN MINUTES THE RUST BROKE FREE AND THE DOORS WORK FINE. I DO THIS EVERY COUPLE OF MONTHS AND HAVE NOT HAD ANY PROBLEMS SINCE. THE RUST IS NOT AFFECTING THE BODY. IF YOU VAN HAS FACTORY INSTALLED AIR CONDITIONING YOU MAY HAVE A BIGGER PROBLEM. THE ALUMINUM PIPES THAT LEAD FROM THE FRONT TO THE REAR HAVE A RUSTING PROBLEM. TEY ARE EXPOSED TO WATER AND THEY RUST WHERE THE RUBBER INDSULATES THEM AGAINST THE FRAME. THE ONLY WAT THEY CAN BE FIXED IS TO LIFT THE BODY FROM THE FRAME. THERE ARE FOUR SECTIONS, TWO IN THE FRONT, TWO IN THE REAR. EACH SECTION CONSISTS OF 4 PIPES TWO AC AND TWO ANTIFREEZE. VERY TIME CONSUMING AND VERY COSTLY. I PAID CHEVROLET $ 1,700.00 TO REPLACE. THE OTHER OPTION WAS TO CUT THE AC TO THE REAR.