mdg computers

mdg computers

March 7, 2006 - Business Reply - From: Email User

MDG Computers offers customized PC solutions with immediate pick-up! There are thousands of great reasons to buy a PC, notebook, media centre or TV from MDG Computers Canada. Read more about our advantages below. Canada's Largest PC Manufacturer MDG Computers Canada is your number one source for custom configured personal computers. From brand name components, immediate pick-up to local service and support, at MDG you are guaranteed to get the best value. There's no need to settle for a boxed configuration that doesn't meet your needs, and there's no need to wait for your PC to be shipped to your home. When you buy from us, you get a computer at a direct manufacturer's price, that is built to your specifications using brand name components, and best of all... it's available for immediate pick-up! "You Can't Be the Best Unless You Get the Best"

-Steve Nash, NBA 2005 MVP Becoming the NBA's 2005 MVP didn't just happen to Steve Nash. His success in the past year

was because of a lifelong commitment to excellence and a constant desire to improve. All of us at MDG Computers have taken the same approach to become Canada's top PC. What connects MDG and Steve Nash are the shared values we believe in - hard work, determination, a commitment to the community and being a Canadian success. Why Buy From MDG? Immediate Customer Savings-Direct Manufacturer Pricing When you buy from any MDG store, you get immediate savings compared to buying a computer at a mass merchant or online. MDG is the Original Equipment Manufacturer, which means we build and sell all of our computers. This saves you money, because there are no distribution mark-ups and no marking mark-ups. With a Custom Built PC, You Get What You Want When you want it Starting with component selection, we custom-configure your PC with brand name parts. MDG's built-to-order PCs are closely aligned with top name technology and peripheral companies, such as Intel, Microsoft, Kingston Memory and Western Digital, so you can be assured of long-term platform stability. About MDG's Products MDG's feature brand name parts, not just a brand name box. When you buy from MDG, you know always know what's inside. MDG is proud to disclose the key components and the manufacturers, so you'll be certain of the quality that's inside all of our products. Each MDG PC is built with top brand name components sourced from the PC industry's leading suppliers, including Intel chipsets and motherboards, Kingston, Western Digital, ATI and Microsoft-just to name a few. Top brand name parts ensure your PC's reliability and performance, software and hardware compatibility and overall product life expectancy. Visit Our Stores Know what you're getting-Test drive your PC at any MDG store MDG's in-store service allows you to browse through the latest configured models in person. You and your family can test drive the system you're interested in to ensure it's the right fit. Immediate Pick-Up-Why wait when you can start using your MDG today? MDG offers immediate PC pick-up at over 27 locations across Canada. There's no need to call, click or wait to have your PC delivered. MDG makes PC service & support fast and effortless * We are always on stand by to support your PC needs, whether it be for hardware or Microsoft OEM software support

* Our Call Centre facility in Oakville, Ontario operates 24 hours a day 7 days a week 365 days a year

* Certified technicians are on staff at all MDG locations, so you can bring your PC anytime, anywhere, where it will be serviced immediately-even after your warranty expires * We also offer a complete inventory of replacement and upgrade parts, so you never have to wait for part availability AT MDG OUR SERVICE IS ABOVE THE REST: * no long wait times on the phone

* no off shore based technical support confusion

* no lengthily part and technician dispatch scheduling

* no strangers have to come to your home At MDG, we are ready to serve you.

November 22, 2005 - Business Reply - From: Email User

Business Reply: Penny Matheson - www.complaints.com/directory/2005/june/29/15.htm By now your issue with MDG should have been resolved and you are prepared to withdraw your complaint with MDG. As we indicated to you, MDG sincerely apologizes for the issues that you had with your purchase experience and we hope that you will consider MDG for your next computer purchase. MDG is committed to Customer Quality and we welcome any opportunity to resolve customer issues to their satisfaction. Please feel free to contact us for any issues that you may have in future. Would you please advise your withdrawal of the complaint issue direct to Complaints.Com so that the record is appropriately processed, and be assured once again of our commitment to customer satisfaction. Yours truly, Fran McLoughlin MDG Computers Canada Inc Quality Control Supervisor 905 829 3538 ext 284