Complaints about Lowe's Home Improvement Warehouse

Complaints about Lowe's Home Improvement Warehouse

This is to address the complaints about numerous problems with Lowe's. As someone who once worked for them I feel I can shed some light on a few things. One of the biggest complaints I have seen is the lack of help loading. This is a real problem and it stems from two main problems.

One is that Lowe's is like any other RETAIL STORE , meaning that they run the store on a shoestring budget. This of course means that the ratio of customers to employees is VERY lopsided. It's like going into a Walmart or K Mart, no one around to help when you need it. Of course the managers still get bonuses and the corporation gets richer BECAUSE they run the stores like that.

So complain to them, please, and not the employee who works there, they're just trying to make a living. Secondly, you can't get help loading because of all the LAZY customers who are monopolizing the Loader's time. Before you get angry let me explain. By lazy I mean the people who need a few 2x4s and a couple bags of concrete loaded, or the people who come with a group of friends and "don't want to waste their energy before they get to the jobsite", or my personal favorite, the nicely dressed individual who " can't do it because they don't want their nice clothes to get dirty". The elderly, those with "genuine" back problems, and those who have LARGE loads, THEY need help, not those LAZY bastards. Problem is, management at lowe's says anyone who requests help must be given it so these people abuse the system that is there for those who need it.

Next time you need help loading and see one of those LAZY people getting helped, jump on THEM, not the employees. Or better yet, bring someone with you who can help. Then you know you will get helped. Example number three of LAZY people brings up another complaint I heard many times working for LOwe's. People would constantly tell that the floors , and shelves, and building materials were dirty and/or they had gotten their good clothing messy because of it. Here's a news flash for you people, IT'S GOING TO BE DIRTY!!! Dress properly, dress like you are going to be working around the house or in the yard because there aren't enough people on the payroll to keep the place immaculate. Don't wear dress clothes or dry clean only materials ( I'm looking at all of you who come in after church and all you doctors, lawyers, and business people, use your brain.).

The last thing I will leave you with is this: Lowe's is not your corner hardware store, they are a RETAIL STORE run for maximum company profit that pays it's employees little and expects them to take all sorts of abuse from angry customers who think they can do the job better. Next time any of you out there get that idea in your head, try it, apply for a job at Lowe's and really see how "easy" a job they have. Please remember, take complaints to management, or corporate, or even a site like this. Maybe if we shame them enough they might make some changes and really put customer service back into their stores.

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