Pennzoil - Pennzoil rebate

Posted on Wednesday, June 15th, 2005 at 12:00am CDT by a66de67a

Product: rebate

Company: Pennzoil

Category: Products, Services

June 14, 2005 - Consumer Message:

Pennzoil rebate conditions fulfilled, but they haven’t mailed the rebate even though they admit I qualify! This is what I sent to Pennzoil; no response: Ladies and Gentlemen: Having bought a case of Pennzoil partly based on the promise of a $5 Shell gasoline gift card, I fully expected to receive said gift card within a reasonable amount of time – I believe the offer stated 8 to 10 weeks. I mailed the materials in on 11/23/04. On 02/16/05 I called the rebate center to find out the status of my card, as I had seen it pending online. I was told the cards were back ordered, and I would receive one when they came in. On 04/05/05 I called the rebate center again and was given the same story. The supervisor I spoke to there was no more helpful other than giving me this address to write to. Since then I have called at least twice more, most recently today, and I’m still getting the same run-around although today I was also told I should be patient and wait another four weeks. So what do you think the chances are I"ll ever buy Pennzoil (or Quaker State same company) products again? Rob

1 Comment

1beeefe4, 2012-02-25, 06:21PM CST

why does it take so long to get a rebate,i mailed my out 8weeks ago your company still has no record of it,your rebate company is slow when it comes to giving rebates,i will never buy pennzoil product,the rebate is a big joke i called two phone numbers no record.all i hear is wait 6-8 weeks i think it has been beyond that.

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