Complaints.com

Honda Marine - 1341 N Northlake Way, Seattle

 
Honda Marine - 1341 N Northlake Way, Seattle

Honda Marine - 1341 N Northlake Way, Seattle

 

 


Two weeks before the 4th of July, I called Honda Marine in Seattle and asked what their waiting list for repairs on my 8hp outboard looked like... they told me they could prolly get it done by the end of the week if I brought it in soon…. 4 days. I brought it in early the next morning. It has now been three weeks, I’ve missed the 4th of July, and they have not even looked at it yet. This is the second time I’ve had it there and have had similar troubles both times. I highly recommend NOT going to Honda Marine on North Lake Union in Seattle. I will be taking all my future repairs to Lynwood Honda… The extra hassle of taking it there is worth it! - Jeff Click this link to e-mail the message author: Email User

 

From: Message Author (click here to email author)
Date: Thursday, 07-Jul-05 00:00:00 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


I haven't used these guys for service since I service my own 8 HP outboard. I've only bought parts from Honda Marine. I have had no trouble with buying and getting parts. I found the "uber bitch" mentioned in the prior post to be very professional and seemed to know the motors well.


On the other hand, I recently tried to buy a propeller from Maritime's Honda Marine Center on NW Market in Ballard (Inflatable Boatwork's doesn't answer the phone??) and the guy didn't know the difference between a BF8 or a BF8A. Never mind that both models were sitting on his show room floor. Not surprisingly, he ordered the wrong prop thus waisting a week of my time. They do not have the online version of the Honda parts database, just the books, so you better know exactly what you're looking for if you deal with these guys.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Thursday, 11-Jun-09 12:00:30 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


the honda marine center seattle might have moved under the inflatable boatworks ownership, but the service department itself is still run by the same people. Same bad service as before.

Only improvement is that the uber-bitch receptionist seems to not be working there anymore, so you don't get abused over the phone anymore. Now it's just a complete waste of time to deal with these guys, with the inflatable boatworks guys trying their best to stay professional covering for the service department.

From: Message Author (click here to email author)
Date: Saturday, 31-May-08 15:10:23 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


Honda Marine Center Seattle has new ownership and a new location as of August 1, 2007


We are now located at 5105 Leary Avenue NW in Ballard, next to Carter SAAB, When the new facility is completed in 2008, we will move across the street to 5130 Leary Avenue NW.


206-548-1578

From: Message Author (click here to email author)
Date: Thursday, 08-Nov-07 11:40:30 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

Search our consumer complaints database
Browse complaintsdatesdates