MobileWrite - registration code not accepted

MobileWrite - registration code not accepted

Motricity: I bought a license for "MobileWrite" yesterday, from your website.

When I go to register it, however, I get a message saying that the reg code doesn't match, and that I need to contact the vendor. Now, I'm trying to call, and keep getting dropped from the queue which allegedly leads one to a customer service agent. Apparently, you don't ever let a customer speak to an agent. The game goes like this: Dial your number, (800) 746 7646

Press "1" for PalmOne.

Listen to the email addresses -- and the statement that 'email is the most efficient option' Press "4" for PalmOne customer care and customer support Listen to them transfer you to 'extension 603' Listen to announcement that all customer care reps are busy assisting other customers, and that someone will be answering my call "momentarily" Listen to announcement reiterating that the call will be answered in the order received. Listen to 'we're sorry; we're unable to respond to your call at this time' Get a general voicemail mailbox. WHY LIE TO CUSTOMERS? WHY NOT JUST ADMIT THAT YOU DON'T OFFER SUPPORT BY PHONE? You are wasting our time AND being dishonest with us, after taking our money. If you think you'll keep customers this way, you're sadly mistaken. name: Nathan

phone: 510 ssss

timezone: PDT

email:

order number: 46

h ow you may assist: call me with a registration code for MobileWrite that WILL be accepted; stop being greasy weasels Nathan Click this link to e-mail the message author: Email User