Stub Hub

Stub Hub

Warning!! Do not use Stub Hub to acquire tickets. They list one event and sell another. When contacted within UCC timeframe, they point to their "no refund" policy and state you can re-sell your newly acquired tickets through them. This is another revenue source, for them (selling tickets form dissatisfied customers). Major RIP OFF!!!!!

Paul Click this link to e-mail the message author: Email User

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Complain about StubHub here:

http://stubhubsoldmeinvalidtickets.blogspot.com/

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A complaint i just filed with StubHub. Two of my freinds and I bought tickets through StubHub for the Jimmy Buffet concert in Raleigh, NC. We had planned this for 4 months taking meticulous time to plan our first Parrothead experience. We live in Tennessee so we also drove about 400 miles to get to the concert. StubHub sent us our tickets by air express about 3 months ahead of time. We had a great tailgate at the outdoor venue and a lovely hotel room in Raleigh. When we got to the gate for the concert our ticketswere WORTHLESS. We called StubHub and they said that we needed to fill out an online form and they would investigate and get back to us within 72 hours. Now thats CUSTOMER SERVICE!!!!! After questioning the StubHub call center more (after about 30 minutes of hold time on a cell in the dark and the heat) they admitted that they knew ahead of time that the tickets had been resold by the seller. EXTREME DISSAPOINTMENT, EMOTIONAL DISTRESS, and ANGER would best decribe my first StubHub expereince. After further thought it occurs to me that WIRE FRAUD might be more descriptive for StubHub's business practices. At best according to the Call Center we can expect our money back within 30 days with an additional whopping $30 from StubHub because they are good guys. I am sure you won't print this (StubHub management) but I wanted you to know I will be writing this letter again to anyone who will listen about your fraudulent business practices and your worthless service.

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I also had a horrible experience with Stub Hub- I was loking at two sets of tickets on their site- and bought the second set I was looking at. They never sent me a email- and later on I recieved two sets of tickets. I called them to tell them about their mistake and they said that I purchased both but if I wanted to I could resell them with them. I was extremely angry-calling my credit card company- they said they could not do anything. So I now have tickets that I did not buy for $528 for a Chargers game I never went to! HELP!!! What can we do to stop this type of fraud?

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I have another issue with Stub Hub. For Christmas,my kids bought me tickets to see The Cure -- they paid $200 for 2 seats. The tickets came today but they're actually only worth $48 a piece. Maybe you're supposed to pay an extra $50 on the night of the show if you really want to go....but paying an extra $50 to Stub Hub -- naw, that's wrong. Anyway, I agree with the first post -- do not use Stub Hub to buy tickets!!!!!